Our process is structured, discreet, and designed to deliver measurable results.
1. Detailed Audit
We start with a full audit of the negative content. Where is it hosted? Who controls it? Is it violating platform policies or legal standards? This gives us a roadmap for removal opportunities.
2. Direct Publisher Engagement
In many cases, harmful content can be taken down by contacting the publisher or website owner directly. We handle all communication professionally and discreetly, ensuring your privacy is maintained.
3. Policy-Based Requests
Platforms such as Google, Facebook, and Trustpilot have strict rules around harassment, defamation, and privacy breaches. We submit removal requests that align with these policies, increasing the chances of success.
4. Legal Pathways
Where necessary, we can support clients in exploring legal options, including formal takedown notices, GDPR requests, or defamation claims.
5. Suppression Strategies
When removal isn’t possible, suppression ensures damaging links are pushed down in search results. By creating and optimising positive, authoritative content, we control what people see first when they search for your name or business.